AHMA East Texas

2021 Webinar Training Calendar

Please note: For logistical reasons we highly prefer that you pay for webinars with a credit card. When that is not possible, please let us know in the registration form comment box when we can expect a check. Webinar substitutions can be made 3 days before the class at no cost, with a new email address. (Individual email addresses are required for all participants). Cancellations must be made 5 days prior to the class and a $25 service fee will be applied.

January 13

On-Site Service Programs On a Shoestring

1:45-3:15 pm | Gwen Volk|  $95 AHMA Members | $145 Non-Members

Register Online  

Not everyone is lucky enough to have professional service coordinator on staff. Nor can all properties afford to hire an outside service contractor to coordinate their activities. Tax credit properties and bond properties generally come with a requirement for programs to enrich the quality of life of residents but generally do not have budgets that provide much to invest in such things. Take it from someone whose properties won two national awards- largely for their outstanding service programs - without benefit of large budgets or professional service coordination: You too can-do quality programs on a shoestring. BONUS: Participants will receive access to Gwen’s “Best Ideas List” with more than 500 no-cost, low-cost programs and activities proven to be successful by your fellow affordable housing managers nationwide. Updated to include Ideas for Resident Engagement During COVID.

Wednesday January 19 and Thursday January 20 (Two Day Program)

NSPIRE and UPCS Update

10:00 am - 2:00 pm (both days) |  US Inspection Group

$195 AHMA Members | $245 Non-Members

Register Online  

This webinar is in 2 parts, over 2 days and covers:

NSPIRE: Using actual photos, we will ensure you have a complete understanding of the "Outside" portion of the NSPIRE protocol (worth 25% of your REAC score) and the “Inside" and "Unit" portions of the NSPIRE protocol (worth 75% of your REAC score)

UPCS: Our training will include an overview of the UPCS coupled with in-depth study of the most critical inspectable areas. Using hundreds of actual photos, our instructor will educate you on what to look for when entering every apartment. Our training will include an in-depth review of the UPCS protocol coupled with a detailed study of the each inspectable areas (including point values for every defect).

Everyone from the seasoned property manager to the newest maintenance mechanic should attend this important webinar.

January 26

Avoiding Compassion Fatigue:
The Importance of Work/Life Balance

10:00 - 11:30 am |  Ruben Rivera-Jackman | $95 AHMA Members | $145 Non-MembersAvo

Register Online  

As we accommodate an ever-changing environment at home and work, this module will define what is good stress vs. bad stress, the impact that stress has on how we engage in the world, and review strategies for managing stress; finding balance between work and home; addressing burnout; recognizing the importance of self-care as a path to meaningful relationships and a manageable lifestyle. Reducing stress in your everyday life is vital for maintaining your overall health, as it can improve your mood, boost immune function, promote longevity, and allow you to be more productive. Managing stress is an essential job skill for the successful housing services professional.  


After successfully completing this module, participants will be able to:  

  1. Define Stress  

  2. Understand the Importance of Reducing Stress  

  3. Identify Causes of Stress  

  4. Pinpoint Common Signs of Stress  

  5. Fifteen Tips for Reducing Stress  

More Upcoming Programs

2022 Programs
(Dates & topics subject to change. Check here for updates)


Fair Housing for Front Line Staff

EIV 101

HUD Occupancy


Tenant Selection Basics

Dealing With Difficult People


Medical Deductions


Understanding 208/811 PRACS

Dealing With Stress in the Workplace

Advanced LIHTC Training


Ethics: Personal/ Professional Boundaries

SHCC Update & MORS

Understanding HUD Deductions


EIV Discrepancies

Fair Housing Maintenance


Reasonable Accommodations

File Maintenance & Audit


Fundamentals of Calculating Income

LEP Plans & Fair Housing


Implementing VAWA On-Site

Advanced EIV

Guidance for Service/Support Animals


Fundamentals: Calculating Asset Income

Communicating With Residents


Interviewing Applicants at Move-In

Updating AFHMP



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Apartment/Multi-Family clients.

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