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November 2019  Back to Top

CPO One-Day (Limited to 40)  
Thursday, November 7, 2019 - All Day

Register Online




All fees must be paid by October 15, 2019

Members: $495

Non-members: $595

You must attend the entire day (7:30am-5:00m).  Please refer to the course schedule

     The Certified Professional of Occupancy (CPO) 1 day course is a condensed version of the NAHMA CPO full 3 day course. Designed for the busy property manager in mind

     Utilizing the condensed version of the CPO course covered in one day will include the CPO manual, and the HUD 4350 handbook. NAHMA has shortened this course to a format that is better suited to fit working professionals who:

• Have been currently in the affordable housing industry, and have taken occupancy related courses in the past (online, or classroom)

• Have exposure to the HUD 4350 and familiarity of how to use the handbook.

     Managers will learn occupancy requirements of subsidized multifamily housing. 

     After completing the one day of interactive instruction, participants will be given a voucher number to take the online exam at the location of their choice, home office, headquarters or property office. The voucher expires after three weeks. Students are notified immediately of their test results upon completion of the exam.

     Students that successfully pass the exam will receive a CPO certificate and lapel pin. All CPOs’ will be listed in an online national certification directory. 




7:30 a.m.  - 8:15 a.m.  

      Morning Session Begins

8:15 a.m.  -  10:25 a.m. 


10:25 a.m. - 10:40 a.m.

      Morning Session Continues

 10:40 a.m. – 12:00 p.m.


12:00 p.m. - 12: 45 p.m.

       Afternoon Session Begins

12:45 p.m. - 2:55 p.m.


2:55 p.m. - 3:05 p.m.

       Afternoon Session Continues

3:05 p.m. – 4:55 p.m.

5:00 p.m. Class Ends                             


EIV Update (limited to 50)  
Thursday, November 14, 2019 8:30 AM - 4:30 PM

Register Online

Lufkin Marriott

Members: $195/ Non-Members $245

Registration: 8:30am
Class: 9:00am
Lunch: 11:30am
Class: 12:30pm

To accurately resolve discrepancies, you must be able to interpret the EIV Income Detail Report and the EIV Income Discrepancy Report. This session will teach participants what types of income EIV does and does not recognize. Next, we will explore the fundamentals of income discrepancies to uncover what triggers a discrepancy and how did EIV calculate the discrepancy amount?  Why is the Period of Income (POI) so historical?  How do I assess if the discrepancy is valid or not and how do I document the file?

By the end of this interactive class, you will have answers to these questions and will be able to confidently dissect and resolve income discrepancies with ease.  In the second part of the workshop, participants will be provided a concise overview of monthly and quarterly reports stored in the EIV Master File as well as the Existing Tenant Search.  Learn when to print them, what they are telling us and where to store them.  Example screenshots make this a superb class for visual learners!  This fundamental class will give managers a clear summary of steps to ensure their tenant files and EIV Master File are organized and ready for assessment during an upcoming Management and Occupancy Review. 

Instructor: Jenny DeSilva
Jenny is a recognized compliance expert/speaker with extensive training and consulting experience with HUD's multifamily housing programs. She provides consulting and customized compliance products for housing entities opting to outsource policy and procedure development and also offers monthly services to owners/agents.  She is an active member of multiple HUD working groups to develop consistent regulatory oversight practices nationwide. 

Come and work with Jenny on all those questions you have wanted to ask about EIV.

EIV Make-up Class (limited to 50)  
Thursday, November 21, 2019 8:30 AM - 4:30 PM
The HESS Club

Register Online

Member: $195/ Non-Member: $245

Registration: 8:30am
Class: 9:00am
Lunch: 11:30am
Class: 12:30pm

See event description in September calendar